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Refunds and Cancellation

Last updated: November 2, 2026

Want to stop your plan? You can cancel online in a few steps. No call needed.

Cancel my plan

The short version

  • The weekly plan renews every 7 days until you cancel.
  • Cancel online at teaappchecker.app/cancel and you won’t be charged again.
  • Cancelling takes effect right away and stops all future charges.
  • A week that has started is not refunded, except a renewal you ask about within 48 hours.
  • We always refund our own mistakes, such as double charges.
  • Charges appear as TEA APP GREEN FLAGS on your card statement.

How billing works

Searching is free. When you unlock your matches, you start a weekly plan:

  • Your first week is charged at the first-week price shown in the pay box when you unlock (it may be lower than the weekly price).
  • The plan then renews at the regular weekly price 7 days after your first charge, and every 7 days after that, until you cancel.
  • The current amounts are shown in the pay box before you agree.
  • Prepaid cards are charged once, with no plan and no renewals.

Charges appear as TEA APP GREEN FLAGS on your card statement. That is the name of the team that runs Tea App Checker. If you see this charge and don’t recognise it, please email us before contacting your bank. We can usually explain or fix it quickly.

How to cancel

What happens after you cancel

  • All future renewals stop. You will not be charged again.
  • Cancelling takes effect right away. Your plan stops.
  • Monitoring for new posts stops when you cancel.
  • You see a confirmation on screen. Keep it for your records.

To avoid the next charge, cancel before your renewal date. Renewals happen 7 days after your last charge.

Refunds

Paying unlocks your results right away. Because of that, a week that has already started is not refunded. But there are cases where we always give your money back.

We refund in full when:

  • You didn’t mean to renew. Email us within 48 hours of a renewal charge and we refund that renewal and cancel your plan.
  • You were charged twice for the same thing.
  • You were charged after we confirmed your cancellation.
  • Your results never unlocked after you paid, and we could not fix it within 2 business days.

Results are possible matches. A match that turns out not to be you is not, by itself, a reason for a refund. If you think something went wrong, email us anyway. We read every request.

How to ask for a refund

Email hello@teaappchecker.app with the subject “Refund”. Please include:

  • the email address you paid with;
  • the last 4 digits of the card you used;
  • the date of the charge.

Approved refunds go back to the card you paid with. Your bank usually shows them within 5 to 10 business days.

Your rights with your bank

Nothing on this page limits your rights with your card issuer or bank, or any right you have under consumer protection law.

Delivery

Tea App Checker is a digital service. Nothing is shipped. Your results show on screen right after payment.

Questions

Email hello@teaappchecker.app. See our Terms of Service for the full plan terms.